Refund Policy

Legal Information

Refund Policy

Kilkari Care Foundation is a non-profit organization committed to transparency and accountability in all financial transactions. This Refund Policy outlines the terms under which refunds may be considered.

01

Donations

All donations made to Kilkari Care Foundation are voluntary and generally non-refundable. Once a donation is processed successfully, it cannot be canceled or refunded.

02

Exceptional Cases

Refunds may be considered only under the following circumstances:

  • Duplicate or multiple transactions made by mistake.
  • Incorrect donation amount entered due to technical error.
  • Unauthorized transaction (subject to verification).

In such cases, the request must be supported with valid proof of transaction.

03

Refund Request Process

To request a refund, please contact us within 7 days of the transaction with the following details:

  • Full Name.
  • Email Address.
  • Transaction ID / Payment Reference.
  • Date and Amount of Donation.
  • Reason for Refund Request.

Requests should be sent to our official email.

04

Refund Approval

All refund requests will be reviewed by our team. Kilkari Care Foundation reserves the right to approve or reject any refund request based on verification.

05

Processing Time

If approved, refunds will be processed within 7-10 working days. The amount will be credited back to the original payment method.

06

Payment Gateway Charges

Any applicable payment gateway or transaction charges may be deducted from the refund amount.

07

Policy Updates

Kilkari Care Foundation reserves the right to modify this Refund Policy at any time without prior notice.

8. Contact Information

For refund-related queries or requests, please contact us:

Kilkari Care Foundation

support@kilkari.org

+91-98733-36611

S-522 School Block Shakarpur, 110092 New Delhi, India

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